The Customer Zone

Client: Gloria Jeans Coffees
Events: Gloria Jean’s Coffees Franchisee State Meetings. Brisbane,
Sydney & Melbourne 2005
Production : “The Customer Zone” Putting the WOW into customer service.
Brief: Message drive performance to convey to franchisees customer complaints.

“Thank you for putting together our ‘Opening Act’ for our roadshow event in May 2005. We found the opening act a unique way to set the scene for the workshops. The script was also strategically put together to get the ‘WOW Customer Service’ message across. The actors were great and hit the nail on the head. I look forward to working with you again in the future.”
Leanne Constantino. Gloria Jean’s Coffees International.

“On behalf of the city of Brisbane, I would like to offer my sincere thanks to you and the Way Out Theatreworks team. The hard work, effort and flexibility of your staff ensured delegates had an enjoyable time and made their trip to Brisbane more memorable. The ‘Welcome to Brisbane’ presentation helped make the 2007 Asia and Pacific Cities Summit a great success”

Lord Mayor Campbell Newman. Brisbane, Queensland. Australia