The Customer Zone
Client: Gloria Jeans Coffees
Events: Gloria Jean’s Coffees Franchisee State Meetings. Brisbane,
Sydney & Melbourne 2005
Production : “The Customer Zone” Putting the WOW into customer service.
Brief: Message drive performance to convey to franchisees customer complaints.
“Thank you for putting together our ‘Opening Act’ for our roadshow event in May 2005. We found the opening act a unique way to set the scene for the workshops. The script was also strategically put together to get the ‘WOW Customer Service’ message across. The actors were great and hit the nail on the head. I look forward to working with you again in the future.”
Leanne Constantino. Gloria Jean’s Coffees International.